Privacy Policy – PuzzleMe
Last updated: June 13, 2026
PuzzleMe ("we", "our", or "us") is a mobile puzzle game that allows users to upload photos and solve puzzles. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
- Photos: You upload images from your gallery or camera to create puzzles. These images are processed locally on your device and are not uploaded to our servers.
- Google Account: When you sign in with Google, we collect your name and email address to identify your account and save your premium status.
- Payment Information: Payments are processed by Razorpay. We do not store your card or banking details. Razorpay may collect payment-related information as per their privacy policy.
- Usage Data: We collect basic app usage data such as levels completed, time spent, and game statistics to improve your experience.
- Device Information: We may collect device type, operating system version, and crash logs to fix bugs and improve performance.
2. How We Use Your Information
- To save and restore your premium status across devices
- To process payments for Premium access
- To save your game progress and statistics
- To improve app performance and fix issues
- To authenticate your account via Google Sign-In
3. Data Storage
Your account data (email, premium status) is stored securely in Google Firebase Firestore, located in the asia-south1 (Mumbai) region. Game progress is stored locally on your device.
4. Third-Party Services
PuzzleMe uses the following third-party services:
5. Permissions
- Storage / Photos: To let you select images for your puzzles
- Camera: To let you take photos for your puzzles
- Internet: For Google Sign-In, payments, and saving premium status
6. Children's Privacy
PuzzleMe is not directed at children under 13. We do not knowingly collect personal information from children under 13.
7. Data Retention
We retain your account data (email and premium status) as long as you use the app. You can request deletion by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request deletion of your data
- Withdraw consent at any time by uninstalling the app
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this privacy policy, contact us at:
prakashvenus06@gmail.com